Croffoot Heating and Air Conditioning, Inc. may be a name not yet well known in the Valley but certainly is not a company new to the HVAC industry!
The business began in 1981 in Troy, Illinois with a staff of 2. Kirk and Susie Croffoot were 21 and 19 respectively when they created their company. Through the next 21 years they grew to becoming a successful heating and air conditioning business utilizing many of the state-of-the-art service techniques, computerized data systems and a custom sheet metal shop. Their growth included adding a duct cleaning service, a branch location as well as maintaining a good, solid reputation with customers, vendors and the Better Business Bureau, Illinois chapter. They maintained a customer base of approximately 3500 customers boasting a 72% repeat business. They offered prompt, courteous, quality service and installations which was evident through the high rate of repeat business.
In 2000, relationships were formed with owners of an air conditioning company in Phoenix which set the ball in motion for the potential sale of the business in Troy and move to the Valley. Finally in 2002, they sold the business and moved to Chandler to begin working with the air conditioning company in Phoenix. In 2009, after seven years of working with and acclimating themselves to the climate, customers, housing types and garnering excellent relationships with vendors and suppliers AND after much thought, research and the desire to give the customer an honest, dependable and quality service they deserve, they launched their Chandler location.
In early 2014, with the steady growth of business since beginning in 2009, the acquisition of their own building became a reality! The new physical address is 995 S. Hamilton St.- Chandler AZ 85225 and is located at the intersection of Pecos and Hamilton St.
Meet Susie & Kirk:
Susan (Susie) Croffoot, President, is a native of Troy, IL and has been around the construction industry all her life. Being the daughter of an Architect/Engineer, she has learned many facets of the industry from performing material take-off’s for projects, to preparing and completing the bidding stage, to also being a supervisor on major commercial projects for the company. She handles all of the office functions and accounting. She, likewise, has a background that includes attendance to many management training courses, manufacturer sponsored seminars and accounting seminars to keep up-to-date on the latest.
Kirk Croffoot is a native of Belleville, IL and obtained his degree in Heating and Air Conditioning from Rankin Technical College in St. Louis, Mo. His 35 years of experience has given him insight to solving a wide variety of technical problems that can arise with any mechanical piece of equipment. His background includes attendance of many sales boot camps, technical service seminars, management training courses and many manufacturer sponsored seminars in order to keep him up to date on all the latest that the industry has to offer.
Their goal is to provide their customers with honest, hard-working, quality service and installations that rival no other!